SERVICE TO GUESTS:
Our extremely competent, bilingual staff, and solicitous attention, will guarantee your
entire satisfaction, and enjoyable and happy stay.
You will find the hotel regulations in your room; please read them.
PRIORITY CLUB PROGRAM:
We invite our guests to participate in the Frequent Guest Program of Holiday Inn, which
offers important benefits, opportunities and prizes. Please, contact the front desk for
futher information.
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PHOTOCOPIES AND FAX SERVICE:
Please, call the front desk.
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MAIN SERVICE:
Our guest rooms are tidied daily (morning and afternoon). Call the Housekeeping
Departament for any special need.
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HEALTH SERVICES:
Ask for information about medical assistance. The hotel counts with a protected medical
area, free of charge, for your safety.
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RELIGIOUS SERVICES:
Ask for information at the front desk about religious temples.
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MANAGEMENT AND FAMILY SERVICES
Secretary, hostess, interpreter and baby-sitter. Please, call the front desk.
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ERRAND BOY/BELLBOY SERVICE:
At your disposal at the front desk.
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PARKING:
Facilities for parking; please ask for a ticket at the front desk.
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LOST AND FOUND OBJECTS:
Please, call the front desk.
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ELECTRICITY:
220V (AC) 50 Hz. Transformer and Adaptor available. Please, ask for them in the
Housekeeping Department.
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SAFE:
A private safe is available in your room, free of charge. For information call the front
desk.
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CHECK- OUT HOURS:
The check- out time is at 11:00 a.m. Priority Club Members are entitled to the quick
check-out system (Express Check--out)
SAFETY:
You are in a quiet city, but those of us who are welcoming you, likewise suggest that you
take some precautions, in order to enjoy your stay. Do not allow any person to enter your
room without first being identified; a "one-way viewer" has been installed in
your door for your visualization. If any doubt arises about a person`s true identity or
any suspicious activity, please inform immediately to the chief on duty. Please, take some
minutes to read the suggestions and proceedings in case of fire (see indicative sign at
the main door).
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PREVENTION: Please do
not smoke in bed or in non-smokers rooms. Always put out your cigarettes, before leaving
your room or going to bed.
NON-SMOKERS AREA:
There are rooms and exclusive floors available for non-smokers.
ASSISTANCE ON PHONE NUMBERS:
Refer the Phone Services section in the local guide in your room, or call our Operator,
who is always at your service.
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LOCAL AND LONG DISTANCE CALLS:
Please refer the informing brochure beside the telephone.
ROOM TO ROOM CALLS:
Dial the room number you desire to call.
AWAKENING CALLS:
Program your radio-clock, your telephone or please call our Operator.
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LEFT-LUGGAGE OFFICE:
Guest service, ask at the front desk.
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IRONS / IRONING TABLE:
Make your request at no charge in the Housekeeping Department.
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BOARDS FOR BEDS:
Please, call the Housekeeping Department.
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CREADLES AND ADDITIONAL BEDS:
Please, call the Housekeeping Department.
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CASH/CURRENCY EXCHANGE:
For information ask at the front desk. The main credit cards are accepted. Reimbursement
service, due to loss or theft of American Express travaller`s cheque.
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POSTAL SERVICE:
Local or international. For information ask at the front desk.
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DRY CLEANING, LAUNDRY AND IRONING:
In your room you will find the form and the bag for your order. For any questions,please
call the Housekeeping Department.
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